Thank you for your feedback and we are very sorry to know you had a less than positive experience with your order. We arranged for the replacement order to be sent to you immediately, however, due to overwhelming demand over the holidays and shipping limits imposed by FedEx, there was a delay with fulfillment and delivery. We have checked on the order and are happy to say it is set to arrive to you today! We hope this is helpful and that your little one will still be able to enjoy the Porridge. Thank you again for this feedback and please do not hesitate to reach out again if we can assist with anything else.